Things to Know Before Getting Started

What is Twitter?

Twitter isĀ an online social networking service that enables users to send and read 140-character messages called tweets.

Target Audience

More information about social media users available at:

How It Works


How fast should you reply when someone Tweets you?

  • Twitter is pretty fast-paced and at times seems conversational. This means that replies should be quick, within 24-48 hours.

Do you RT other peoples/organizations tweets?

  • If you are retweeting, make sure to give the original poster credit. Do this by posting RT. If you make changes to the tweet, put MT to indicate that you have modified the original tweet.